A few useful answers.

The pieces in our collection use natural stones, with freshwater pearls in Pale Orbit and Blush Veil. The materials for each piece are listed on its product page.

No. Natural stones and pearls can vary in color, clarity, internal pattern, surface and shape. Your piece may differ slightly from the photographs. If something looks damaged or different from its description, contact us.

LunaVeil bracelets are currently available in 15 cm, 16 cm, 17 cm and 18 cm lengths. Choose your preferred size on the product page before adding the piece to your cart. Read our bracelet size guide for measuring and fit guidance.

Keep it dry and away from perfume, lotions and household chemicals. Store pieces separately and wipe gently with a soft, dry cloth after wear. Read our Jewelry Care guide.

LunaVeil currently ships from China to the United States only, with free shipping. Delivery is estimated at approximately 7–14 business days after dispatch. Read our Shipping & Returns policy or ask about your destination.

When tracking is available for the selected delivery service, we will share the details with you. For a tracking question, contact us with your order number and the email used for the order.

You may request a return within 14 days of receiving your order. Read the eligibility conditions and return-shipping details in our Shipping & Returns policy, and contact us before sending a piece back.

We accept PayPal and debit or credit cards through PayPal. Available payment options appear at checkout.

It is a personal symbol expressed through the design: tenderness, continuity, perspective or a new beginning. These meanings are invitations for reflection, with no promised physical or emotional effects.